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Pusher

Pusher EU webhooks delayed

Degraded Lasted 13h 43m · started · Pusher's page

Level
confirmed
Worst impact
Degraded
Components
Channels Webhooks
Regions
eu

What to do

  • Check whether you use Pusher Channels Webhooks in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 13h 43m it lasted.

    Anything that failed between 2024-02-23 23:53 UTC and 2024-02-24 13:36 UTC may need a replay.
  • Subscribe to Pusher's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=pusher works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Pusher 6

  1. investigating

    We are currently investigating this issue.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results as the backload is processed off.

    provider

  4. identified

    We are continuing to see delays in webhooks. We are working on implementing an additional fix.

    provider

  5. identified

    We have deployed a fix for this issue. The delivery of the delayed webhooks continues.

    provider

  6. resolved

    All delayed EU webhooks completed processing at approximately 1030 UTC. This incident is resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7dddeaa554

Is Pusher still down?

No, this incident was resolved 2024-02-24 13:36 UTC. For Pusher's live state, see https://down.guide/pusher.

How long did it last?

13h 43m, from 2024-02-23 23:53 UTC to 2024-02-24 13:36 UTC, by the times Pusher posted.

What was affected?

Pusher named Channels Webhooks in eu.

What caused it?

Pusher hasn't published a root cause. If it does, it shows here.

Where does this come from?

Pusher's official status page, https://status.pusher.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.