# Public EU cluster outage

- Provider: [Pusher](https://down.guide/pusher)
- Level: confirmed
- Impact: Major outage
- lasted 36m
- started 2023-12-05 17:34 UTC
- Channels REST API, Channels WebSocket client API, Channels Stats Integrations +2
- eu
- id: DWN-b958b8f53c
- Official page: https://stspg.io/gdsy6f8y29z3

## Updates from Pusher
### 2023-12-05 17:34 UTC: investigating
The public EU cluster is currently experiencing an outage which affects customers in this region. For customers in other regions, there is no impact. We are actively working on restoring the public EU cluster.

### 2023-12-05 17:36 UTC: identified
The issue has been identified and a fix is being implemented.

### 2023-12-05 17:47 UTC: monitoring
The public EU cluster has been restored and all services are now back online. We will continue to monitor the cluster health.

### 2023-12-05 18:11 UTC: resolved
This incident has been resolved.

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