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Pusher

High latency on channels US2 API

Degraded Lasted 51m · started · Pusher's page

Level
confirmed
Worst impact
Degraded
Components
Channels REST API

What to do

  • Check whether you use Pusher Channels REST API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 51m it lasted.

    Anything that failed between 2023-11-29 15:17 UTC and 2023-11-29 16:09 UTC may need a replay.
  • Subscribe to Pusher's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=pusher works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Pusher 3

  1. investigating

    We are currently investigating this issue.

    provider

  2. identified

    Our engineering team is working on rolling out an improvement to resolve the high latency on the US2 cluster.

    provider

  3. resolved

    Our engineering team has confirmed this issue has been mitigated. We apologise for any inconvenience this may have caused you.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-be5bfe2db7

Is Pusher still down?

No, this incident was resolved 2023-11-29 16:09 UTC. For Pusher's live state, see https://down.guide/pusher.

How long did it last?

51m, from 2023-11-29 15:17 UTC to 2023-11-29 16:09 UTC, by the times Pusher posted.

What was affected?

Pusher named Channels REST API.

What caused it?

Pusher hasn't published a root cause. If it does, it shows here.

Where does this come from?

Pusher's official status page, https://status.pusher.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.