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Pusher

Pusher dashboard inaccessible for logins with username/password

Degraded Lasted 50m · started · Pusher's page

Level
confirmed
Worst impact
Degraded
Components
Channels Dashboard, Beams dashboard
Down Index
21of 100

What to do

  • Check whether you use Pusher Channels Dashboard, Beams dashboard. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 50m it lasted.

    Anything that failed between 2025-01-13 20:27 UTC and 2025-01-13 21:16 UTC may need a replay.
  • Subscribe to Pusher's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=pusher works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Pusher 2

  1. investigating

    We are currently investigating an issue where the Pusher dashboard is inaccessible to users attempting to login with username/password. Users logging with SSO are unaffected. Pusher products remain functional without any issues.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c8b470381c

Is Pusher still down?

No, this incident was resolved 2025-01-13 21:16 UTC. For Pusher's live state, see https://down.guide/pusher.

How long did it last?

50m, from 2025-01-13 20:27 UTC to 2025-01-13 21:16 UTC, by the times Pusher posted.

What was affected?

Pusher named Channels Dashboard, Beams dashboard.

What caused it?

Pusher hasn't published a root cause. If it does, it shows here.

Where does this come from?

Pusher's official status page, https://status.pusher.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.