# Pusher dashboard inaccessible for logins with username/password

- Provider: [Pusher](https://down.guide/pusher)
- Level: confirmed
- Impact: Degraded
- lasted 50m
- started 2025-01-13 20:27 UTC
- Channels Dashboard, Beams dashboard
- id: DWN-c8b470381c
- Official page: https://stspg.io/zp64kjxn72b4

## Updates from Pusher
### 2025-01-13 20:27 UTC: investigating
We are currently investigating an issue where the Pusher dashboard is inaccessible to users attempting to login with username/password. Users logging with SSO are unaffected. Pusher products remain functional without any issues.

### 2025-01-13 21:16 UTC: resolved
This incident has been resolved.

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