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Pusher

Increased latency on MT1

Degraded Lasted 14m · started · Pusher's page

Level
confirmed
Worst impact
Degraded
Components
Channels REST API, Channels WebSocket client API
Down Index
18of 100

What to do

  • Check whether you use Pusher Channels REST API, Channels WebSocket client API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 14m it lasted.

    Anything that failed between 2024-09-16 14:23 UTC and 2024-09-16 14:37 UTC may need a replay.
  • Subscribe to Pusher's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=pusher works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Pusher 2

  1. investigating

    We are currently investigating this issue.

    provider

  2. resolved

    This incident has been resolved. The team saw similarities with a previous incident that affected the US2 cluster and acted swiftly to mitigate and prevent further impact. Overall the impact was very small: a few connections saw small delays receiving messages for a very short time.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c8e0f52e74

Is Pusher still down?

No, this incident was resolved 2024-09-16 14:37 UTC. For Pusher's live state, see https://down.guide/pusher.

How long did it last?

14m, from 2024-09-16 14:23 UTC to 2024-09-16 14:37 UTC, by the times Pusher posted.

What was affected?

Pusher named Channels REST API, Channels WebSocket client API.

What caused it?

Pusher hasn't published a root cause. If it does, it shows here.

Where does this come from?

Pusher's official status page, https://status.pusher.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.