# Experiencing Delays in Webhook Processing for Pusher Channel

- Provider: [Pusher](https://down.guide/pusher)
- Level: confirmed
- Impact: Degraded
- lasted 3h 8m
- started 2024-05-18 10:06 UTC
- Channels Pusher.js CDN
- eu
- id: DWN-ce7c9c1784
- Official page: https://stspg.io/y1jhpycvgsf2

## Updates from Pusher
### 2024-05-18 10:06 UTC: investigating
Impact: We are currently experiencing delays of up to 15 minutes in processing webhooks across our EU, MT1, and US2 clusters. However, we want to assure you that despite these delays, you can still utilize our system and successfully process messages.
Affected Product: Pusher Channel
Action Taken: Our team is actively supervising and adjusting system modifications to address this issue. We are progressively scaling up the pod count to improve processing efficiency. Additionally, we are conducting thorough analysis of traffic patterns to better understanding.
We appreciate your patience and understanding as we work to resolve this issue promptly. Thank you for your continued support.

### 2024-05-18 13:02 UTC: monitoring
Recovered. Actively monitoring the system.

### 2024-05-18 13:14 UTC: resolved
The disturbance have been resolved.

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