# Is Pylon down?

**No known problems: Pylon's status page says operational** (Operational; last read 2026-11-06 19:02 UTC; source: [official status page](https://status.usepylon.com))

## Open incidents
_No open incidents._

## Components
- Dashboard: Operational
- Chat & Messaging: Operational
- Email: Operational
- CRM: Operational
- Call Recording: Operational
- Product Ticketing: Operational
- Alerting & Incident: Operational
- Other: Operational
- Phones: Operational
- Data Warehouse: Operational
- Codebase: Operational
- API: Operational
- Analytics: Operational
- Triggers & Workflows: Operational
- AI Systems: Operational
- Broadcasts: Operational
- Customer Portal: Operational
- Knowledge Base: Operational

## Last 90 days
- Incidents: 11 on 9 days
- Median duration: 23m; longest: 4h 39m
- Median time to acknowledge after down.guide's first evidence: n/a
- Postmortem rate for partial or major outages: 0%

## Recent incidents
- **Pylon**: [Delay in Analytics Data](https://down.guide/pylon/DWN-65719f6696) (Degraded; lasted 3h 16m; started 2026-11-05 16:27 UTC)
- **Pylon**: [Inbound Email Delays](https://down.guide/pylon/DWN-5c5fec8552) (Degraded; lasted 1h 17m; started 2026-11-04 15:50 UTC)
- **Pylon**: [Platform loading issues](https://down.guide/pylon/DWN-df5ccf5cf6) (Degraded; lasted 0m; started 2026-10-14 21:36 UTC)
- **Pylon**: [\[EU-hosted instances\] Platform Loading Issues/Unable to Login](https://down.guide/pylon/DWN-ded3b4004b) (Partial outage; lasted 23m; started 2026-10-12 12:28 UTC; eu)
- **Pylon**: [Platform loading issues and events processing delay](https://down.guide/pylon/DWN-ed165abf2d) (Degraded; lasted 49m; started 2026-10-06 19:13 UTC)
- **Pylon**: [Errors when sending SMS and receiving phone calls](https://down.guide/pylon/DWN-6325725624) (Partial outage; lasted 23m; started 2026-10-01 13:08 UTC)
- **Pylon**: [Inbound Email Delays for US Hosted Workspaces](https://down.guide/pylon/DWN-792dd1ee54) (Partial outage; lasted 1h 50m; started 2026-09-28 16:14 UTC; us)
- **Pylon**: [Latency Issues within the Pylon Platform](https://down.guide/pylon/DWN-8fe9b9f846) (Major outage; lasted 22m; started 2026-09-09 23:01 UTC)
- **Pylon**: [General error messages navigating on tickets](https://down.guide/pylon/DWN-1b5891b7e9) (Degraded; lasted 21m; started 2026-09-08 13:14 UTC)
- **Pylon**: [Analytics dashboard loading issues](https://down.guide/pylon/DWN-c630094795) (Degraded; lasted 17m; started 2026-08-18 17:23 UTC)
- **Pylon**: [Codebase search failures](https://down.guide/pylon/DWN-3694b82022) (Partial outage; lasted 4h 39m; started 2026-08-17 17:42 UTC)

More: [history](https://down.guide/pylon/history), [feed](https://down.guide/feed?provider=pylon), [badge](https://down.guide/badge/pylon.svg), JSON: https://down.guide/api/v1/providers/pylon

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