# Delays in outbound email delivery

- Provider: [Pylon](https://down.guide/pylon)
- Level: confirmed
- Impact: Degraded
- lasted 4h 35m
- started 2026-06-04 23:39 UTC
- id: DWN-32209cee0f
- Official page: https://status.usepylon.com/incidents/01KTAG3DJYTBEKZ51YWHQRK7AM

## Updates from Pylon
### 2026-06-04 23:39 UTC: monitoring
We're investigating delays in outbound email delivery from Pylon related to degraded performance at a third-party email delivery provider that Pylon relies on for sending. Email is still being accepted and queued - outbound messages may be delayed until the provider recovers. No email is being lost. We're monitoring the provider's status closely.
The upstream provider is actively working on a resolution. Email continues to be queued and will be delivered once their service is restored. We'll post another update as delivery returns to normal.
\[https://status.postmarkapp.com/notices/cjagqohtofnqt9ts-email-sending-delays\](https://status.postmarkapp.com/notices/cjagqohtofnqt9ts-email-sending-delays "https://status.postmarkapp.com/notices/cjagqohtofnqt9ts-email-sending-delays")

### 2026-06-05 04:14 UTC: resolved
The issue has been resolved and all systems are operational.

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