# Inbound Email Delays

- Provider: [Pylon](https://down.guide/pylon)
- Level: confirmed
- Impact: Degraded
- lasted 2h 28m
- started 2026-07-06 20:00 UTC
- us
- id: DWN-b0bd729136
- Official page: https://status.usepylon.com/incidents/01KWWG96K612AY6ET46N4TTZJ6

## Updates from Pylon
### 2026-07-06 20:00 UTC: investigating
We are aware of an issue impacting US customer inbound email delays and are actively tracking. Our upstream vendor posted on their status page here.

### 2026-07-06 22:10 UTC: monitoring
Our upstream provider identified the issue and deployed a fix. We will continue to monitor.

### 2026-07-06 22:28 UTC: resolved
The issue has been resolved and all systems are operational.

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