# Analytics dashboard loading issues

- Provider: [Pylon](https://down.guide/pylon)
- Level: confirmed
- Impact: Degraded
- lasted 17m
- started 2026-08-18 17:23 UTC
- id: DWN-c630094795
- Official page: https://status.usepylon.com/incidents/01M0AYCJ3STM5HFM6192PM8B33

## Updates from Pylon
### 2026-08-18 17:23 UTC: investigating
Our engineering team is investigating loading issues in Analytics. We will post updates here as they are available. We apologize for any impact this is having on your operations, please reach out to Pylon support with any questions.

### 2026-08-18 17:31 UTC: identified
Our engineering team has rolled out a fix and we are seeing Analytics dashboards recover. We are continuing to monitor and will post another update once we have confirmed this is fully resolved. Please reach out to Pylon support with any questions.

### 2026-08-18 17:32 UTC: monitoring
Our engineering team has rolled out a fix and we are seeing Analytics dashboards recover. We are continuing to monitor and will post another update once we have confirmed this is fully resolved. Please reach out to Pylon support with any questions.

### 2026-08-18 17:40 UTC: resolved
Our engineering team has confirmed that this is now fully resolved. We apologize for any impact this had on your operations, please reach out to Pylon support with any questions.

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