# Pylon incident history

- **Pylon**: [Delay in Analytics Data](https://down.guide/pylon/DWN-65719f6696) (Degraded; lasted 3h 16m; started 2026-11-05 16:27 UTC)
- **Pylon**: [Inbound Email Delays](https://down.guide/pylon/DWN-5c5fec8552) (Degraded; lasted 1h 17m; started 2026-11-04 15:50 UTC)
- **Pylon**: [Platform loading issues](https://down.guide/pylon/DWN-df5ccf5cf6) (Degraded; lasted 0m; started 2026-10-14 21:36 UTC)
- **Pylon**: [\[EU-hosted instances\] Platform Loading Issues/Unable to Login](https://down.guide/pylon/DWN-ded3b4004b) (Partial outage; lasted 23m; started 2026-10-12 12:28 UTC; eu)
- **Pylon**: [Platform loading issues and events processing delay](https://down.guide/pylon/DWN-ed165abf2d) (Degraded; lasted 49m; started 2026-10-06 19:13 UTC)
- **Pylon**: [Errors when sending SMS and receiving phone calls](https://down.guide/pylon/DWN-6325725624) (Partial outage; lasted 23m; started 2026-10-01 13:08 UTC)
- **Pylon**: [Inbound Email Delays for US Hosted Workspaces](https://down.guide/pylon/DWN-792dd1ee54) (Partial outage; lasted 1h 50m; started 2026-09-28 16:14 UTC; us)
- **Pylon**: [Latency Issues within the Pylon Platform](https://down.guide/pylon/DWN-8fe9b9f846) (Major outage; lasted 22m; started 2026-09-09 23:01 UTC)
- **Pylon**: [General error messages navigating on tickets](https://down.guide/pylon/DWN-1b5891b7e9) (Degraded; lasted 21m; started 2026-09-08 13:14 UTC)
- **Pylon**: [Analytics dashboard loading issues](https://down.guide/pylon/DWN-c630094795) (Degraded; lasted 17m; started 2026-08-18 17:23 UTC)
- **Pylon**: [Codebase search failures](https://down.guide/pylon/DWN-3694b82022) (Partial outage; lasted 4h 39m; started 2026-08-17 17:42 UTC)
- **Pylon**: [Phones/SMS features not functioning](https://down.guide/pylon/DWN-b4a692d554) (Partial outage; lasted 3h 4m; started 2026-07-15 18:40 UTC)
- **Pylon**: [Delays in Search on the platform](https://down.guide/pylon/DWN-275aac01a4) (Degraded; lasted 46m; started 2026-07-15 17:42 UTC)
- **Pylon**: [Dashboard Login failures](https://down.guide/pylon/DWN-3b5f42235c) (Major outage; lasted 1d 22h; started 2026-07-10 16:46 UTC)
- **Pylon**: [Pylon dashboard failing to load](https://down.guide/pylon/DWN-5ed150c98f) (Partial outage; lasted 2h 9m; started 2026-07-09 21:47 UTC)
- **Pylon**: [Inbound Email Delays](https://down.guide/pylon/DWN-b0bd729136) (Degraded; lasted 2h 28m; started 2026-07-06 20:00 UTC; us)
- **Pylon**: [Knowledge Base content failing to load](https://down.guide/pylon/DWN-32e2ce66ae) (Degraded; lasted 19m; started 2026-06-30 13:40 UTC)
- **Pylon**: [API Latency](https://down.guide/pylon/DWN-b2c149e02a) (Degraded; lasted 36m; started 2026-06-24 14:30 UTC)
- **Pylon**: [WhatsApp integration errors](https://down.guide/pylon/DWN-9ce2b5f3e9) (Degraded; lasted 1h 3m; started 2026-06-12 14:12 UTC)
- **Pylon**: [Delays in broadcast sending](https://down.guide/pylon/DWN-10ed76bef0) (Degraded; lasted 31m; started 2026-06-11 15:49 UTC)
- **Pylon**: [Delay in analytics data](https://down.guide/pylon/DWN-5ef2c09822) (Degraded; lasted 5h 18m; started 2026-06-08 23:22 UTC)
- **Pylon**: [Delays in outbound email delivery](https://down.guide/pylon/DWN-32209cee0f) (Degraded; lasted 4h 35m; started 2026-06-04 23:39 UTC)
- **Pylon**: [Delay in data availability in analytics](https://down.guide/pylon/DWN-b32822826e) (Degraded; lasted 14h 57m; started 2026-05-29 00:52 UTC)
- **Pylon**: [Slack service latency](https://down.guide/pylon/DWN-9364790f25) (Degraded; lasted 16h 34m; started 2026-05-27 23:11 UTC)
- **Pylon**: [Delays in scheduled event processing](https://down.guide/pylon/DWN-12b047c66c) (Degraded; lasted 38m; started 2026-05-26 18:07 UTC)

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