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PyPI

Database Storage Latencies

Partial outage Lasted 3h 12m · started · PyPI's page

Level
confirmed
Worst impact
Partial outage
Components
python.org - Backends, pypi.org - Backends
Regions
us
Down Index
34of 100

What to do

  • Check whether you use PyPI python.org - Backends, pypi.org - Backends in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 12m it lasted.

    Anything that failed between 2023-10-17 19:32 UTC and 2023-10-17 22:44 UTC may need a replay.
  • Subscribe to PyPI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=pypi works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from PyPI 3

  1. investigating

    We are investigating and responding to widespread issues with databases in our infrastructure showing poor performance due to cloud block storage.

    provider

  2. identified

    A burst balance for our cloud storage disks that host our databases was exhausted. We are going to migrate to storage that will allow us to respond by adding more IOPS.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a2bfc65933

Is PyPI still down?

No, this incident was resolved 2023-10-17 22:44 UTC. For PyPI's live state, see https://down.guide/pypi.

How long did it last?

3h 12m, from 2023-10-17 19:32 UTC to 2023-10-17 22:44 UTC, by the times PyPI posted.

What was affected?

PyPI named python.org - Backends, pypi.org - Backends in us.

What caused it?

PyPI hasn't published a root cause. If it does, it shows here.

Where does this come from?

PyPI's official status page, https://status.python.org, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.