docs.python.org backend down

What to do

• Check whether you use PyPI docs.python.org - Backends. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 59m it lasted.

  Anything that failed between 2022-08-26 13:19 UTC and 2022-08-26 16:18 UTC may need a replay.

• Subscribe to PyPI's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=pypi works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from PyPI 5

1. identifiedAug 26, 2022, 1:19 PM UTC

   The backends for docs.python.org are currently unavailable. They became unresponsive at approximately 12:00 UTC and we have been unable to bring the cloud server back online via administration panel. We are working with our hosting provider to bring the host back online.

   provider

2. identifiedAug 26, 2022, 1:20 PM UTC

   Our CDN will continue to serve pages that are cached, but some docs.python.org URLs will not be able to load. In the event of cache expiry some pages that were previously cached may become unavailable.

   provider

3. monitoringAug 26, 2022, 1:43 PM UTC

   Host is back online and we are monitoring the status of the services it backs.

   provider

4. identifiedAug 26, 2022, 2:03 PM UTC

   The underlying cause is that the host is running on a host with degraded storage performance. We will be taking the host back offline to migrate it to a new underlying system.

   provider

5. resolvedAug 26, 2022, 4:18 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.