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PyPI

PyPI File Hosting Latencies and Timeouts

Degraded Lasted 3h 45m · started · PyPI's page

Level
confirmed
Worst impact
Degraded
Components
files.pythonhosted.org - Files
Down Index
20of 100

What to do

  • Check whether you use PyPI files.pythonhosted.org - Files. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 45m it lasted.

    Anything that failed between 2023-01-10 13:59 UTC and 2023-01-10 17:43 UTC may need a replay.
  • Subscribe to PyPI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=pypi works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from PyPI 5

  1. investigating

    We are investigating issues with files.pythonhosted.org causing larger files to experience large latencies and timeouts.

    provider

  2. investigating

    We are working with our CDN provider to determine what is contributing to these latencies.

    provider

  3. investigating

    We're continuing to investigate with our CDN, but found a potentially related outage published by our backend that we are now tracking as well.

    provider

  4. monitoring

    We're seeing improvements after reports from our backend providers that their incident is resolved.

    provider

  5. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e1c32948b6

Is PyPI still down?

No, this incident was resolved 2023-01-10 17:43 UTC. For PyPI's live state, see https://down.guide/pypi.

How long did it last?

3h 45m, from 2023-01-10 13:59 UTC to 2023-01-10 17:43 UTC, by the times PyPI posted.

What was affected?

PyPI named files.pythonhosted.org - Files.

What caused it?

PyPI hasn't published a root cause. If it does, it shows here.

Where does this come from?

PyPI's official status page, https://status.python.org, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.