Skip to main content
Radar

Elevated API errors

Partial outage Lasted 7h 49m · started · Radar's page

Level
confirmed
Worst impact
Partial outage
Components
Webhooks, Search APIs, Geocoding APIs, Routing APIs
Regions
us, us-east-1
Down Index
40of 100

What to do

  • Check whether you use Radar Webhooks, Search APIs, Geocoding APIs, Routing APIs in us, us-east-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 7h 49m it lasted.

    Anything that failed between 2024-07-30 22:21 UTC and 2024-07-31 06:10 UTC may need a replay.
  • Subscribe to Radar's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=radar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Radar 8

  1. investigating

    We're experiencing an elevated level of API errors and are currently looking into the issue.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. identified

    An AWS outage in us-east-1 (https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1::event/MULTIPLE_SERVICES/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE_F0449_625BDDE4846) is impacting maps APIs, the dashboard, and third-party integrations and webhooks. Track APIs are unaffected. We are standing up services in different, unaffected regions while AWS works to restore service in us-east-1.

    provider

  4. identified

    We are continuing to work on a fix for this issue.

    provider

  5. identified

    We are continuing to work on a fix for this issue.

    provider

  6. monitoring

    Although we have successfully restored services in a different region, issues in us-east-1 appear to be resolving, and maps APIs and the dashboard are operational again. Third-party integrations and webhooks are still delayed.

    provider

  7. monitoring

    Third-party integrations and webhooks are on pace to catch up completely over the next several hours.

    provider

  8. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-5473b436ff

Is Radar still down?

No, this incident was resolved 2024-07-31 06:10 UTC. For Radar's live state, see https://down.guide/radar.

How long did it last?

7h 49m, from 2024-07-30 22:21 UTC to 2024-07-31 06:10 UTC, by the times Radar posted.

What was affected?

Radar named Webhooks, Search APIs, Geocoding APIs, Routing APIs in us, us-east-1.

What caused it?

Radar hasn't published a root cause. If it does, it shows here.

Where does this come from?

Radar's official status page, https://status.radar.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.