# Elevated API errors

- Provider: [Radar](https://down.guide/radar)
- Level: confirmed
- Impact: Partial outage
- lasted 7h 49m
- started 2024-07-30 22:21 UTC
- Webhooks, Search APIs, Geocoding APIs +1
- us, us-east-1
- id: DWN-5473b436ff
- Official page: https://stspg.io/zvq3t1hccqf7

## Updates from Radar
### 2024-07-30 22:21 UTC: investigating
We're experiencing an elevated level of API errors and are currently looking into the issue.

### 2024-07-30 22:45 UTC: investigating
We are continuing to investigate this issue.

### 2024-07-30 23:03 UTC: identified
An AWS outage in us-east-1 (https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1::event/MULTIPLE\_SERVICES/AWS\_MULTIPLE\_SERVICES\_OPERATIONAL\_ISSUE/AWS\_MULTIPLE\_SERVICES\_OPERATIONAL\_ISSUE\_F0449\_625BDDE4846) is impacting maps APIs, the dashboard, and third-party integrations and webhooks. Track APIs are unaffected. We are standing up services in different, unaffected regions while AWS works to restore service in us-east-1.

### 2024-07-30 23:07 UTC: identified
We are continuing to work on a fix for this issue.

### 2024-07-30 23:20 UTC: identified
We are continuing to work on a fix for this issue.

### 2024-07-31 02:03 UTC: monitoring
Although we have successfully restored services in a different region, issues in us-east-1 appear to be resolving, and maps APIs and the dashboard are operational again. Third-party integrations and webhooks are still delayed.

### 2024-07-31 03:30 UTC: monitoring
Third-party integrations and webhooks are on pace to catch up completely over the next several hours.

### 2024-07-31 06:10 UTC: resolved
This incident has been resolved.

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