# Elevated API errors and latencies

- Provider: [Radar](https://down.guide/radar)
- Level: confirmed
- Impact: Degraded
- lasted 6h 1m
- started 2021-10-06 00:33 UTC
- Track API, Dashboard, Webhooks +5
- id: DWN-9c85cd3015
- Official page: https://stspg.io/k0pv90cb0338

## Updates from Radar
### 2021-10-06 00:33 UTC: investigating
We are investigating elevated API errors and latencies.

### 2021-10-06 00:36 UTC: investigating
We are continuing to investigate this issue.

### 2021-10-06 00:45 UTC: investigating
We are continuing to investigate this issue.

### 2021-10-06 01:09 UTC: investigating
We are continuing to investigate this issue.

### 2021-10-06 01:20 UTC: identified
We have identified the issue and are implementing a fix.

### 2021-10-06 06:34 UTC: resolved
This incident has been resolved. Due to a code rollback, an index build was triggered, leading to CPU and IO pressure on our database. This index has completed building and all services have returned to normal latencies.

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