# Elevated API Errors

- Provider: [Radar](https://down.guide/radar)
- Level: confirmed
- Impact: Degraded
- lasted 3h 40m
- started 2025-06-11 13:03 UTC
- Track API
- us, us-east-1, us-east-2
- id: DWN-9caa15c2c1
- Official page: https://stspg.io/chrk4ytqbk6b

## Updates from Radar
### 2025-06-11 13:03 UTC: investigating
We're experiencing an elevated level of API errors and are currently looking into the issue.

### 2025-06-11 13:15 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-06-11 13:49 UTC: monitoring
We are continuing to see isolated brief jumps in latencies and errors lasting 1-2 minutes. On-call engineers are continuing to work on this issue.

### 2025-06-11 14:26 UTC: monitoring
On-call engineers are continuing to work on this issue.

### 2025-06-11 15:15 UTC: monitoring
On-call engineers are continuing to work on this issue.

### 2025-06-11 15:52 UTC: monitoring
On-call engineers are continuing to work on this issue.

### 2025-06-11 16:35 UTC: monitoring
We have identified the potential cause as a period of packet loss between us-east-1 and us-east-2 in AWS, two regions where Radar is hosted. More information here: https://health.aws.amazon.com/health/status

### 2025-06-11 16:43 UTC: resolved
This incident has been resolved.

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