Skip to main content
Railway

Request timeouts and Service Unavailable responses on Edge Network

Partial outage Lasted 3h 55m · started · Railway's page

Level
confirmed
Worst impact
Partial outage
Components
EU West (Amsterdam, Netherlands), Southeast Asia (Singapore), US East (Virginia, USA), US West (California, USA)
Regions
apac, eu, us
Down Index
42of 100

What to do

  • Check whether you use Railway EU West (Amsterdam, Netherlands), Southeast Asia (Singapore), US East (Virginia, USA), US West (California, USA) in apac, eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 55m it lasted.

    Anything that failed between 2026-03-24 23:50 UTC and 2026-03-25 03:45 UTC may need a replay.
  • Subscribe to Railway's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=railway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Railway 4

  1. investigating

    We are aware of an issue affecting public traffic routing. Users may experience request timeouts or "Service Unavailable" errors when accessing their services. We are actively investigating and will provide updates as we learn more.

    provider

  2. identified

    We have identified the root cause and are working on a fix. Users may continue to experience request timeouts or "Service Unavailable" responses when accessing their services. We will provide updates as we make progress.

    provider

  3. monitoring

    A fix has been deployed, and we are monitoring for recovery. Users should see request timeouts and "Service Unavailable" responses subsiding. We will continue to monitor and provide a final update once we confirm stability.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-83da91e429

Is Railway still down?

No, this incident was resolved 2026-03-25 03:45 UTC. For Railway's live state, see https://down.guide/railway.

How long did it last?

3h 55m, from 2026-03-24 23:50 UTC to 2026-03-25 03:45 UTC, by the times Railway posted.

What was affected?

Railway named EU West (Amsterdam, Netherlands), Southeast Asia (Singapore), US East (Virginia, USA), US West (California, USA) in apac, eu, us.

What caused it?

Railway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Railway's official status page, https://status.railway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.