# Request timeouts and Service Unavailable responses on Edge Network 

- Provider: [Railway](https://down.guide/railway)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 55m
- started 2026-03-24 23:50 UTC
- EU West (Amsterdam, Netherlands), Southeast Asia (Singapore), US East (Virginia, USA) +1
- apac, eu, us
- id: DWN-83da91e429
- Official page: https://status.railway.com/incident/G0SR97P8

## Updates from Railway
### 2026-03-24 23:50 UTC: investigating
We are aware of an issue affecting public traffic routing. Users may experience request timeouts or "Service Unavailable" errors when accessing their services. 
We are actively investigating and will provide updates as we learn more.

### 2026-03-25 03:10 UTC: identified
We have identified the root cause and are working on a fix. Users may continue to experience request timeouts or "Service Unavailable" responses when accessing their services. 
 We will provide updates as we make progress.

### 2026-03-25 03:20 UTC: monitoring
A fix has been deployed, and we are monitoring for recovery. Users should see request timeouts and "Service Unavailable" responses subsiding.
We will continue to monitor and provide a final update once we confirm stability.

### 2026-03-25 03:45 UTC: resolved
This incident has been resolved.

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