# Builds are taking longer than usual

- Provider: [Railway](https://down.guide/railway)
- Level: confirmed
- Impact: Degraded
- lasted 4h
- started 2026-10-13 14:00 UTC
- US West (California, USA), US East (Virginia, USA)
- us
- id: DWN-9f3ea2534a
- Official page: https://status.railway.com/incident/U3RALRQ7

## Updates from Railway
### 2026-10-13 16:12 UTC: investigating
We are aware of an issue causing builds to take longer than usual. Users may experience extended build times.
We are actively investigating and will provide updates as we learn more.

### 2026-10-13 16:35 UTC: identified
We have identified an issue affecting build infrastructure in US West and are investigating a potential cause. Our team is working on a fix and scaling capacity in the region.
Users in US West may experience builds taking significantly longer to complete. Users in other regions are not affected. We will provide updates as we learn more.

### 2026-10-13 16:39 UTC: identified
We have identified the root cause of the build slowness in US West and are rolling out a fix. Build times are beginning to improve as the fix is deployed.
Users in US West may still experience builds taking longer than usual while the fix propagates. Users in other regions are not affected. We will provide a further update once the fix is fully in place.

### 2026-10-13 16:45 UTC: monitoring
Build times in US West are returning to normal. We are monitoring the situation and will mark this incident as resolved once we have confirmed sustained recovery.
Users in other regions are not affected. We will provide a further update shortly.

### 2026-10-13 17:00 UTC: resolved
The issue affecting build times in US West has been resolved. Build times have returned to normal and the queue has cleared.
We apologize for any inconvenience. If you continue to experience issues, please contact support at https://station.railway.com.

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