# Elevated Build Failure Rate

- Provider: [Railway](https://down.guide/railway)
- Level: confirmed
- Impact: Partial outage
- lasted 30m
- started 2026-10-31 19:37 UTC
- US West (California, USA), US East (Virginia, USA)
- us
- id: DWN-eb4e0564fd
- Official page: https://status.railway.com/incident/II4FTFR6

## Root cause
> We have identified the cause of the elevated build failure rate.

[Postmortem](https://status.railway.com/incident/II4FTFR6)

## Updates from Railway
### 2026-10-31 19:53 UTC: investigating
We are aware of an issue causing elevated build failure rates across our regions. Users may experience builds failing unexpectedly.
We are actively investigating and will provide updates as we learn more.
Note: This issue is unrelated to the security incident from October 21st, which has been resolved.

### 2026-10-31 20:12 UTC: identified
We have identified the cause of the elevated build failure rate. An upstream storage provider that our build infrastructure depends on is experiencing elevated request timeouts, which is preventing some builds from starting. This affects builds in all regions.
We are working with the provider to restore normal service. Builds that failed can be retried; retries may succeed but may also fail until the issue is resolved. We will provide another update as we learn more.

### 2026-10-31 20:19 UTC: monitoring
The upstream storage provider has applied a fix, and build failure rates are back to normal as of 20:10 UTC. Builds that failed during this incident can be retried.
We are monitoring to confirm full recovery.

### 2026-10-31 20:32 UTC: resolved
The elevated build failure rate has been resolved. Builds are processing normally across all regions.
We apologize for any inconvenience. If you continue to experience issues, please contact support at https://station.railway.com.
Note: This issue is unrelated to the security incident from October 21st, which has been resolved.

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