- Level
- confirmed
- Worst impact
- Partial outage
- Components
- US West (California, USA)
- Regions
- us
What to do
Check whether you use Railway US West (California, USA) in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6h 30m it lasted.
Anything that failed between 2026-10-04 00:00 UTC and 2026-10-04 06:30 UTC may need a replay.Subscribe to Railway's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=railway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Root cause
We have identified the cause and are actively working to restore normal performance.Read the postmortem
Updates from Railway 5
- investigating
We are aware of an issue affecting attached storage performance for some users in US West. Users may experience slow services and databases, queries taking longer than expected, deploys that are slow to become healthy, or intermittent crash loops. We have identified the cause and are actively working to restore normal performance. We will provide updates as we learn more.
provider
- identified
We have identified the cause of the storage performance degradation affecting some users in US West and are actively working to resolve it. We will continue to provide updates as we make progress.
provider
- monitoring
Storage performance in US West continues to improve. Latency is gradually decreasing as we work through the remaining remediation steps. We are actively monitoring and will provide another update once we have more to share.
provider
- monitoring
Storage performance in US West has returned to normal. Latency is back to baseline and write operations have resumed at expected levels. We are continuing to monitor to confirm stability. If you are still experiencing issues, please reach out to support at https://station.railway.com.
provider
- resolved
The storage performance issue affecting some users in US West has been resolved. Latency has returned to baseline and storage operations are back to normal levels. We apologize for any inconvenience this caused. If you continue to experience issues, please contact support at https://station.railway.com.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-f69bd673c4
Is Railway still down?
No, this incident was resolved 2026-10-04 06:30 UTC. For Railway's live state, see https://down.guide/railway.
How long did it last?
6h 30m, from 2026-10-04 00:00 UTC to 2026-10-04 06:30 UTC, by the times Railway posted.
What was affected?
Railway named US West (California, USA) in us.
What caused it?
Railway wrote: "We have identified the cause and are actively working to restore normal performance." The postmortem: https://status.railway.com/incident/A0O39CGE
Where does this come from?
Railway's official status page, https://status.railway.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.