# Plan upgrades and billing calls failing (record added Nov 5)

- Provider: [Railway](https://down.guide/railway)
- Level: confirmed
- Impact: Partial outage
- lasted 42m
- started 2026-10-21 08:30 UTC
- Payments & Billing
- id: DWN-f7c64a94a0
- Official page: https://status.railway.com/incident/APNRAHCF

## Updates from Railway
### 2026-10-21 08:30 UTC: identified
Billing and plan-upgrade calls failed with an expired payment-provider key until the key was replaced. Record added on November 5, 2026 from the incident review that followed the October 21 security incident. This entry corrects the uptime record; no notification was sent for it.

### 2026-10-21 09:12 UTC: resolved
Resolved. This entry was added on November 5, 2026 to correct the record.

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