# The Down Index, 2019-W44

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **38** Shopify: [Storefront and checkouts down for some storefronts](https://down.guide/shopify/DWN-9d4f4b2a69) (Partial outage, 5h 5m)
2. **26** Filestack: [Increased video conversion error rate](https://down.guide/filestack/DWN-fb63406f20) (Degraded, 19h 26m)
3. **23** TaxJar: [Degraded API Performance](https://down.guide/taxjar/DWN-88709fec55) (Degraded, 37m)
4. **8** TaxJar: [Temporary Transaction Push Errors](https://down.guide/taxjar/DWN-e1d15a36e3) (Degraded, 0m)

Previous week: https://down.guide/rankings/2019-W43; next week: https://down.guide/rankings/2019-W45

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=rankings-2019-W44), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.