# The Down Index, 2019-W45

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **33** Shopify: [Storefront and checkout down for some shops](https://down.guide/shopify/DWN-c8b97158f8) (Partial outage, 2h 10m)
2. **32** Shopify: [UPS shipping rates not available at checkout](https://down.guide/shopify/DWN-ac7faabbc2) (Partial outage, 3h 29m)
3. **23** CloudBees: [Rollout API](https://down.guide/jenkins/DWN-bc62cbbb67) (Degraded, 20h 37m)
4. **21** Uploadcare: [Website partial outage.](https://down.guide/uploadcare/DWN-7c32c6d4af) (Degraded, 2h 15m)

Previous week: https://down.guide/rankings/2019-W44; next week: https://down.guide/rankings/2019-W46

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=rankings-2019-W45), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.