# The Down Index, 2019-W46

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **31** Shopify: [No packing slips are being served](https://down.guide/shopify/DWN-5df1a58ecd) (Partial outage, 2h 6m)
2. **27** Shopify: [UPS shipping rates not available at checkout](https://down.guide/shopify/DWN-517f23eff2) (Partial outage, 23m)
3. **22** Shopify: [Analytics, metrics, reports and Flow delayed](https://down.guide/shopify/DWN-16be1cea37) (Degraded, 2h 52m)
4. **19** Shopify: [Order Printer, as well as Amazon and Google Shopping sales channels experiencing issues](https://down.guide/shopify/DWN-3ac5bc70be) (Degraded, 55m)

Previous week: https://down.guide/rankings/2019-W45; next week: https://down.guide/rankings/2019-W47

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