# The Down Index, 2019-W48

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **36** Shopify: [Admin and Storefronts experiencing intermittent downtime](https://down.guide/shopify/DWN-3e03b5a098) (Partial outage, 1h 48m)
2. **25** Stitch: [BigQuery Service Unavailable Errors](https://down.guide/stitch/DWN-d9aac2a2ac) (Degraded, 5h 4m)
3. **24** Shopify: [Facebook sales channel not syncing](https://down.guide/shopify/DWN-bba66cd07d) (Degraded, 6h 14m)

Previous week: https://down.guide/rankings/2019-W47; next week: https://down.guide/rankings/2019-W49

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