# The Down Index, 2019-W49

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **48** crates.io: [Increased Error Rate](https://down.guide/crates-io/DWN-8873cf1c25) (Major outage, 37m)
2. **37** Shopify: [Shopify admin is currently unreachable](https://down.guide/shopify/DWN-071019f5ee) (Major outage, 9m)
3. **28** Shopify: [Avalara service degradation causing some checkouts for merchants using Avalara to fall back to Shopify tax engine](https://down.guide/shopify/DWN-71b7045c75) (Partial outage, 34m)
4. **26** Filestack: [Failing document transformations](https://down.guide/filestack/DWN-842ea00059) (Degraded, 18h 17m)
5. **24** Shopify: [FedEx shipping rates not available at checkout](https://down.guide/shopify/DWN-90ef7f73ff) (Degraded, 6h 19m)
6. **23** Stitch: [Integration Scheduling Issues](https://down.guide/stitch/DWN-b84679b130) (Degraded, 4h 6m)
7. **8** Shopify: [Some Shopify apps and services are experiencing difficulties](https://down.guide/shopify/DWN-f16436805e) (Degraded, 0m)

Previous week: https://down.guide/rankings/2019-W48; next week: https://down.guide/rankings/2019-W50

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