# The Down Index, 2020-W12

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **41** Travis CI: [MacOS Builds Failing on .COM and .ORG](https://down.guide/travis-ci/DWN-5f94b07f3f) (Major outage, 2h 17m)
2. **34** crates.io: [Increased errors while connecting to crates.io](https://down.guide/crates-io/DWN-d39976f36f) (Partial outage, 13m)
3. **27** Travis CI: [Internal Mac build errors](https://down.guide/travis-ci/DWN-02bbe29476) (Partial outage, 49m)
4. **21** Filestack: [Increased error rates on CDN](https://down.guide/filestack/DWN-55124637d4) (Degraded, 13m)
5. **13** Shopify: [Admin left nav is missing elements](https://down.guide/shopify/DWN-0d939a3399) (Degraded, 3m)

Previous week: https://down.guide/rankings/2020-W11; next week: https://down.guide/rankings/2020-W13

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