# The Down Index, 2020-W14

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **32** CloudBees: [www.cloudbees.com is unavailable.](https://down.guide/jenkins/DWN-8d174366d8) (Partial outage, 3h 18m)
2. **29** TaxJar: [Increased Errors on API endpoints](https://down.guide/taxjar/DWN-55f033bd2e) (Degraded, 2h 17m)
3. **25** Stitch: [Transient Redshift Loading Errors](https://down.guide/stitch/DWN-6401de799f) (Degraded, 1d 14h)

Previous week: https://down.guide/rankings/2020-W13; next week: https://down.guide/rankings/2020-W15

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