# The Down Index, 2020-W27

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **20** Basecamp: [HEY rate-limiting errors](https://down.guide/basecamp/DWN-8feef479dc) (Degraded, 1h 34m)
2. **14** Basecamp: [Avatars and Previews](https://down.guide/basecamp/DWN-cf6c063323) (Degraded, 4m)

Previous week: https://down.guide/rankings/2020-W26; next week: https://down.guide/rankings/2020-W28

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