# The Down Index, 2020-W28

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **39** Doppler: [Downtime due to migration script](https://down.guide/doppler/DWN-28c357a61f) (Major outage, 29m)
2. **38** Basecamp: [HEY is down](https://down.guide/basecamp/DWN-a79d75a07f) (Major outage, 15m)
3. **20** Basecamp: [Investigating slowness on copies, moves and chat messages in Basecamp 3](https://down.guide/basecamp/DWN-bc2ac46723) (Degraded, 1h 26m)

Previous week: https://down.guide/rankings/2020-W27; next week: https://down.guide/rankings/2020-W29

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=rankings-2020-W28), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.