# The Down Index, 2020-W29

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **43** Doppler: [DNS resolution failure](https://down.guide/doppler/DWN-3d8f7aee46) (Major outage, 45m)
2. **27** StatusCake: [Access outage for main website](https://down.guide/statuscake/DWN-1f2a4a4bab) (Partial outage, 18m)
3. **27** RubyGems.org: [Elevated DNS Errors](https://down.guide/rubygems/DWN-763e3b672f) (Partial outage, 40m)
4. **19** CloudBees: [SDM service degradation](https://down.guide/jenkins/DWN-14f6d00680) (Degraded, 1h 22m)

Previous week: https://down.guide/rankings/2020-W28; next week: https://down.guide/rankings/2020-W30

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