# The Down Index, 2020-W35

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **36** CloudBees: [Rollout incident](https://down.guide/jenkins/DWN-4a81fe5cdc) (Major outage, 13m)
2. **35** Stitch: [Degraded Availability & Service](https://down.guide/stitch/DWN-0c116b22c4) (Partial outage, 5h 5m)
3. **28** Basecamp: [Basecamp 3 Campfire chat rooms are having trouble loading](https://down.guide/basecamp/DWN-ca9a911680) (Maintenance, 40m)

Previous week: https://down.guide/rankings/2020-W34; next week: https://down.guide/rankings/2020-W36

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