# The Down Index, 2020-W37

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **43** crates.io: [Cargo error when downloading crates from our CDN](https://down.guide/crates-io/DWN-b3a3ee3ac9) (Partial outage, 4d 20h)
2. **27** CloudBees: [Rollout - Degraded SAML service](https://down.guide/jenkins/DWN-cf4da267f2) (Degraded, 9h 58m)
3. **17** Basecamp: [HEY inbound email delay](https://down.guide/basecamp/DWN-7a26015fa1) (Degraded, 20m)

Previous week: https://down.guide/rankings/2020-W36; next week: https://down.guide/rankings/2020-W38

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