# The Down Index, 2021-W16

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **45** LogRocket: [Authentication Service Outage](https://down.guide/logrocket/DWN-1368179ad2) (Major outage, 4h 13m)
2. **45** crates.io: [crates.io not reachable](https://down.guide/crates-io/DWN-b6ea35da1d) (Major outage, 10m)
3. **38** Basecamp: [HEY is having issues](https://down.guide/basecamp/DWN-d81e983c6e) (Major outage, 11m)
4. **36** CloudBees: [Auth0 Outage](https://down.guide/jenkins/DWN-a8cd021e69) (Partial outage, 4h 5m)
5. **35** Loggly: [Partial indexing delay](https://down.guide/loggly/DWN-d185a25eec) (Partial outage, 3d 13h)

Previous week: https://down.guide/rankings/2021-W15; next week: https://down.guide/rankings/2021-W17

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