# The Down Index, 2021-W39

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **44** CloudBees: [Auth0 outage](https://down.guide/jenkins/DWN-49d09c7550) (Major outage, 13m)
2. **31** Mural: [Users are unable to sign in to MURAL](https://down.guide/mural/DWN-e97a376ea2) (Partial outage, 2h 1m)
3. **27** Loggly: [Indexing Delay](https://down.guide/loggly/DWN-0c3fbe28ce) (Partial outage, 22m)
4. **27** StatusCake: [LetsEncrypt CA Root Expiry Issues](https://down.guide/statuscake/DWN-3f0f58001d) (Degraded, 10h 10m)
5. **24** Loggly: [Indexing Delay](https://down.guide/loggly/DWN-a860412a23) (Degraded, 7h 53m)
6. **18** Doppler: [API unavailable due to contention over database locking](https://down.guide/doppler/DWN-b08dbbd899) (Partial outage, 0m)

Previous week: https://down.guide/rankings/2021-W38; next week: https://down.guide/rankings/2021-W40

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