# The Down Index, 2021-W46

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **50** Superhuman: [Network Issues](https://down.guide/superhuman/DWN-d95bda97df) (Major outage, 1h 29m)
2. **47** Twingate: [Service provider networking outage](https://down.guide/twingate/DWN-2081f7552a) (Major outage, 4h 47m)
3. **39** Doppler: [All services returning 404](https://down.guide/doppler/DWN-8f8d68397b) (Major outage, 40m)
4. **34** Mural: [Users experience icons disappearing on the mural and are no longer available in the icon library when searched](https://down.guide/mural/DWN-b51e51c075) (Partial outage, 7h 45m)
5. **28** SourceHut: [Unplanned meta.sr.ht outage](https://down.guide/sourcehut/DWN-8bc6dae375) (Partial outage, 0m)
6. **28** Doppler: [Dashboard intermittently returning bad gateway errors](https://down.guide/doppler/DWN-426d419b14) (Partial outage, 1h 10m)
7. **26** Doppler: [Users getting rate limited when hitting API](https://down.guide/doppler/DWN-04eab9c682) (Partial outage, 27m)
8. **18** Basecamp: [Hey Billing Errors](https://down.guide/basecamp/DWN-c01f69289d) (Degraded, 35m)

Previous week: https://down.guide/rankings/2021-W45; next week: https://down.guide/rankings/2021-W47

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