# The Down Index, 2021-W49

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **60** TaxJar: [Third party hosting provider issues.](https://down.guide/taxjar/DWN-f0d0b6c991) (Major outage, 5h 12m)
2. **43** CloudBees: [Feature Management partially down](https://down.guide/jenkins/DWN-42736974b2) (Major outage, 5h 27m)
3. **42** Loggly: [Indexing Delay](https://down.guide/loggly/DWN-ba961bf25f) (Major outage, 1h 13m)
4. **41** Metabase Cloud: [AWS Outage](https://down.guide/metabase/DWN-0e08435cbc) (Partial outage, 6h 12m)
5. **40** Doppler: [Reading/writing secrets intermittently failing due to an outage at our tokenization provider](https://down.guide/doppler/DWN-79dcb1f7b9) (Partial outage, 8h)
6. **36** Stitch: [Extraction and Loading Delays](https://down.guide/stitch/DWN-b02d357bd1) (Partial outage, 9h 38m)
7. **35** Stream: [Elevated API Errors on us-east](https://down.guide/stream/DWN-5b573f68e7) (Partial outage, 5h 23m)
8. **34** Doppler: [Reading/writing secrets failing due to an outage at our tokenization provider](https://down.guide/doppler/DWN-a3aebd2f7d) (Partial outage, 29m)
9. **33** Pinterest: [Ads Manager - partial outage](https://down.guide/pinterest/DWN-a26b15ff91) (Partial outage, 9h 18m)
10. **30** Filestack: [Degraded API performance](https://down.guide/filestack/DWN-0fe9b90064) (Degraded, 3h 16m)
11. **28** LogRocket: [Search and Alerting Performance Issues](https://down.guide/logrocket/DWN-83dcaaf44a) (Degraded, 8h 15m)
12. **26** Daily: [Degraded audio and video call experience](https://down.guide/daily/DWN-01a6989ab5) (Degraded, 2d 16h)
13. **25** Uploadcare: [Webhooks operational issue](https://down.guide/uploadcare/DWN-823b729960) (Degraded, 16h 24m)
14. **21** TaxJar: [Third party hosting provider issues](https://down.guide/taxjar/DWN-d81fcf58a2) (Degraded, 1h 31m)

Previous week: https://down.guide/rankings/2021-W48; next week: https://down.guide/rankings/2021-W50

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=rankings-2021-W49), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.