# The Down Index, 2021-W51

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **47** TaxJar: [Third party hosting provider issues](https://down.guide/taxjar/DWN-41478c1e3a) (Partial outage, 1h 1m)
2. **40** crates.io: [Request timeouts/Slow responses](https://down.guide/crates-io/DWN-f14fa8532f) (Partial outage, 2h 40m)
3. **38** Doppler: [Unable to connect to the Doppler dashboard and API](https://down.guide/doppler/DWN-c2c2ca122a) (Major outage, 18m)
4. **27** Filestack: [Increased error rate on file delivery/transformations](https://down.guide/filestack/DWN-19507dd04b) (Degraded, 2h 48m)
5. **25** Filestack: [Increased error rate on file delivery/transformations](https://down.guide/filestack/DWN-9517286651) (Degraded, 1h 37m)
6. **18** Mailjet: [SMS are delivered but status are not updated](https://down.guide/mailjet/DWN-9155dec076) (Degraded, 1h 36m)
7. **18** SourceHut: [Our upstream network provider is experiencing issues](https://down.guide/sourcehut/DWN-bc653798e2) (Degraded, 0m)

Previous week: https://down.guide/rankings/2021-W50; next week: https://down.guide/rankings/2021-W52

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