# The Down Index, 2022-W01

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **33** ServiceNow Cloud Observability: [Lightstep Webapp and API Experiencing Issues](https://down.guide/lightstep/DWN-4b494bb1f1) (Partial outage, 2h 10m)

Previous week: https://down.guide/rankings/2021-W52; next week: https://down.guide/rankings/2022-W02

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