# The Down Index, 2022-W03

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **46** ServiceNow Cloud Observability: [Lightstep Webapp Down](https://down.guide/lightstep/DWN-c972089f00) (Major outage, 3h 24m)
2. **33** Twingate: [Issue connecting to Twingate](https://down.guide/twingate/DWN-b9c360ca23) (Partial outage, 1h 53m)

Previous week: https://down.guide/rankings/2022-W02; next week: https://down.guide/rankings/2022-W04

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