# The Down Index, 2022-W29

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **36** ServiceNow Cloud Observability: [Ingestion and web UI outage](https://down.guide/lightstep/DWN-2235c726e2) (Partial outage, 57m)
2. **35** Twingate: [Cloud provider multiple services degraded](https://down.guide/twingate/DWN-1d71c9ed0c) (Degraded, 12h 24m)
3. **32** ServiceNow Cloud Observability: [Failing to ingest some span data](https://down.guide/lightstep/DWN-58c81763f8) (Partial outage, 1h 26m)
4. **25** Stitch: [Extraction Delays](https://down.guide/stitch/DWN-51021481b1) (Degraded, 4h 9m)
5. **24** Atlassian Statuspage: [Elevated Errors for New SMS Subscriptions](https://down.guide/statuspage/DWN-39aa04054e) (Partial outage, 12m)
6. **22** Mural: [MURAL Email Notifications Delay](https://down.guide/mural/DWN-29f586998c) (Degraded, 3h 54m)
7. **20** CloudBees: [Email-verification page having issues with re-send email button](https://down.guide/jenkins/DWN-205d097834) (Degraded, 2h 25m)
8. **19** TaxJar: [TaxJar Reporting - Dashboard Performance Issue](https://down.guide/taxjar/DWN-e054a1488f) (Degraded, 39m)
9. **18** Atlassian Statuspage: [Errors accessing manage portal](https://down.guide/statuspage/DWN-2ed79ec12a) (Partial outage, 0m)
10. **18** SourceHut: [Ongoing DDoS of todo.sr.ht](https://down.guide/sourcehut/DWN-16e8a05420) (Degraded, 0m)

Previous week: https://down.guide/rankings/2022-W28; next week: https://down.guide/rankings/2022-W30

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