# The Down Index, 2022-W41

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **45** Metabase Cloud: [Issues on our Cloud](https://down.guide/metabase/DWN-09849f7fa5) (Major outage, 10m)
2. **43** Mural: [Users are unable to access murals or log in to their accounts "something went wrong" error](https://down.guide/mural/DWN-23080b24b4) (Major outage, 2h 8m)
3. **36** Basecamp: [Basecamp Classic is down](https://down.guide/basecamp/DWN-969b18c88d) (Major outage, 5m)
4. **10** Percy: [Intermittent build timeouts](https://down.guide/percy/DWN-ecfda3370f) (Degraded, 0m)

Previous week: https://down.guide/rankings/2022-W40; next week: https://down.guide/rankings/2022-W42

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