# The Down Index, 2022-W48

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **48** ServiceNow Cloud Observability: [Lightstep web application is unavailable](https://down.guide/lightstep/DWN-ceadcd4a16) (Major outage, 2h 16m)
2. **44** Mural: [MURAL Collaboration Issue](https://down.guide/mural/DWN-ef3393e1aa) (Major outage, 1h 7m)
3. **37** Daily: [Intermittent issues starting cloud recordings and livestreams](https://down.guide/daily/DWN-ead70492ec) (Partial outage, 3h 30m)
4. **34** Stitch: [User login issues](https://down.guide/stitch/DWN-d3eda9010c) (Partial outage, 6h 20m)
5. **33** Secureframe: [Secureframe Not Reachable](https://down.guide/secureframe/DWN-9fce33a749) (Partial outage, 50m)
6. **30** Mailjet: [HTTPS personalized tracking links currently not working](https://down.guide/mailjet/DWN-b26ee9cfdb) (Partial outage, 1h 46m)
7. **20** Mural: [MURAL "Workspace members" page is not loading](https://down.guide/mural/DWN-4ba7976d64) (Degraded, 1h 25m)
8. **18** DatoCMS: [\[Retrospective\] Usage report statistics did not reset on daily basis](https://down.guide/datocms/DWN-ddc8891aa5) (Degraded, 0m)

Previous week: https://down.guide/rankings/2022-W47; next week: https://down.guide/rankings/2022-W49

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