# The Down Index, 2023-W03

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **45** ServiceNow Cloud Observability: [Alert evaluation delays](https://down.guide/lightstep/DWN-12633992b4) (Major outage, 2h 6m)
2. **39** Lokalise: [Lokalise's API is unavailable](https://down.guide/lokalise/DWN-a216252075) (Major outage, 8m)
3. **39** LogRocket: [Performance issues with primary search database](https://down.guide/logrocket/DWN-fd01b946f1) (Partial outage, 1d 22h)
4. **35** Filestack: [503 Errors](https://down.guide/filestack/DWN-25644496fa) (Partial outage, 4h 43m)
5. **25** Daily: [Problems creating raw-tracks recordings](https://down.guide/daily/DWN-2d3d9d4e5a) (Degraded, 7h 33m)
6. **23** Secureframe: [Secureframe - issues with updating Cloud Sync results](https://down.guide/secureframe/DWN-a256b92fb9) (Degraded, 3h)
7. **21** Mural: [Redirected URL is invalid error when logging in to Mural in MS Teams and Zoom](https://down.guide/mural/DWN-8ec39fc139) (Degraded, 6h 8m)
8. **19** Percy: [Degraded build performance](https://down.guide/percy/DWN-2394bb7fd0) (Degraded, 53m)
9. **18** Doppler: [Unable to sync secrets, webhooks, and activity log notifications](https://down.guide/doppler/DWN-26c9a30b71) (Partial outage, 0m)

Previous week: https://down.guide/rankings/2023-W02; next week: https://down.guide/rankings/2023-W04

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