# The Down Index, 2023-W04

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **48** crates.io: [static.crates.io not resolving](https://down.guide/crates-io/DWN-713278c63d) (Major outage, 38m)
2. **36** Twingate: [Twingate Service Incident](https://down.guide/twingate/DWN-b591edc3fe) (Partial outage, 4h 54m)
3. **32** Mural: [Mural Collaboration Issue - murals slow in loading](https://down.guide/mural/DWN-84808c271d) (Partial outage, 2h 52m)
4. **24** Daily: [Missing metrics in call participant logs](https://down.guide/daily/DWN-6404cd590f) (Degraded, 4h 50m)
5. **24** Mailjet: [Intermittent login access and campaigns management performance](https://down.guide/mailjet/DWN-afb22ca2d1) (Degraded, 12h 10m)
6. **20** Mailjet: [Missing stats under campaigns](https://down.guide/mailjet/DWN-46f42fd497) (Degraded, 2h 16m)
7. **15** Tabnine: [We are experiencing issues with sign-in to app.tabnine.com](https://down.guide/tabnine/DWN-0485086b51) (Degraded, 9m)
8. **8** crates.io: [Background updates failing](https://down.guide/crates-io/DWN-29c6137c3f) (Degraded, 0m)

Previous week: https://down.guide/rankings/2023-W03; next week: https://down.guide/rankings/2023-W05

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