# The Down Index, 2023-W07

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **44** Secureframe: [Secureframe Not Reachable](https://down.guide/secureframe/DWN-045eb9b184) (Major outage, 29m)
2. **35** Percy: [Percy outage due to Google Cloud Networking issues](https://down.guide/percy/DWN-d311d7c952) (Partial outage, 5h 32m)
3. **32** ServiceNow Cloud Observability: [Span Ingestion & Trace Assembly Degraded](https://down.guide/lightstep/DWN-e0e0c28df9) (Partial outage, 1h 11m)
4. **30** Atlassian Statuspage: [SSO enabled private pages are facing authentication issues](https://down.guide/statuspage/DWN-8557b68afc) (Partial outage, 2h 3m)
5. **18** DatoCMS: [Problems with projects usage statistics](https://down.guide/datocms/DWN-0013dd81af) (Degraded, 0m)
6. **18** Liveblocks: [API servers partially unavailable](https://down.guide/liveblocks/DWN-fc53c35e1e) (Partial outage, 0m)

Previous week: https://down.guide/rankings/2023-W06; next week: https://down.guide/rankings/2023-W08

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